Privacy Policy

1. Information We Collect

• Name
• Email address
• Phone number
• Organization name
• Organization type
• Service interests
• Assessment request details
• Information you submit through contact forms, assessment forms, or email
• Any other information you choose to provide

We may also collect limited technical and usage information automatically when you visit the website, such as IP address, browser type, device type, pages visited, referring website, date and time of visit, and general usage and performance information. If we use analytics tools, those tools may collect information through cookies or similar technologies to help us understand website traffic and improve the website.

2. How We Use Information

• Respond to inquiries
• Schedule or follow up on strategy calls
• Review assessment requests
• Provide consulting information or services
• Improve the website and user experience
• Understand which services or resources are most useful to visitors
• Maintain website security and prevent misuse
• Send relevant business communications when appropriate
• Comply with legal, regulatory, or contractual obligations

We do not use personal information to make automated decisions with legal or similarly significant effects.

3. How We Share Information

We do not sell personal information. We may share information with trusted service providers that help us operate the website or business, such as website hosting providers, form processing tools, email providers, scheduling tools, analytics providers, and customer relationship management or business operations tools. These providers are expected to use information only as needed to provide services to Lumifie Consulting. We may also disclose information if required to do so by law, legal process, court order, government request, or to protect the rights, safety, or security of Lumifie Consulting, our clients, website visitors, or others.

4. Cookies and Analytics

The website may use cookies or similar technologies to support basic website functionality, analytics, performance measurement, and security. You can usually adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled. If Lumifie Consulting later uses advertising pixels, retargeting tools, or similar marketing technologies, this Privacy Policy should be updated to describe those practices.

5. Third-Party Links and Tools

The website may link to third-party websites or tools, such as scheduling platforms, social media platforms, analytics services, or external resources. Lumifie Consulting is not responsible for the privacy practices, security, or content of third-party websites or services. You should review the privacy policies of any third-party services you choose to use.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure. No website, system, or online transmission is completely secure. We cannot guarantee absolute security, but we work to protect the information we collect and maintain.

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, improving operations, and complying with legal obligations.

8. Your Choices

You may contact us to request that we update, correct, or delete personal information you have provided to us, subject to legal, contractual, or operational requirements. You may also opt out of non-essential marketing communications by following the unsubscribe instructions in those communications or by contacting us directly.

9. Children’s Privacy

The Lumifie Consulting website is intended for business and organizational audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

10. Visitors Outside Ohio or the United States

Lumifie Consulting is based in the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location. If Lumifie Consulting begins intentionally serving clients in jurisdictions with additional privacy requirements, this Privacy Policy should be reviewed and updated as appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: